OUR STORY

About First Impressions

Church should be a place people want to come back to.

  • Every Sunday, guests walk into churches across the country.
  • Most of them decide within minutes whether they’ll ever come back.
  • Church leaders don’t struggle with caring. They struggle with consistency.
  • Great intentions. Limited time. Too many moving parts.

First Impressions exists to help churches create environments where guests feel known, noticed, and loved – from the parking lot to the follow-up.

How It All Began

What began in 2018 as a small gathering of church leaders passionate about hospitality has grown into a movement equipping churches to build welcoming, repeatable first impressions that actually lead to connection.
But over time, something became clear:
Training alone isn’t enough.
You can inspire a team on Sunday… But if follow-up breaks on Monday, guests still slip through the cracks.
Tools alone aren’t enough either.
You can automate communication… But without a clear strategy for the in-person experience, connection still feels shallow.
Churches need both.
That’s why, in August 2024, First Impressions officially joined the Text In Church family.
Text In Church provides simple, powerful communication tools that help churches connect with guests and members beyond Sunday mornings. What began as a guest follow-up solution has grown into a comprehensive communication platform serving thousands of churches nationwide.

Training + Tools. Together.

Now, training and tools live under one roof.

First Impressions equips your team to create meaningful in-person experiences. Text In Church ensures those connections continue long after the first visit.

Together, they create a clear path from first-time guest to lasting community.Together, they create a clear path from first-time guest to lasting community.

group of women hugging
first impressions

“At Text In Church, we’ve always believed every person who walks through your doors should feel known, noticed, and loved. Bringing First Impressions into the family allows us to serve churches more completely. Not just with tools, but with clarity and coaching that help you care for people well. This isn’t about growing a company. It’s about helping churches create spaces where guests feel at home from the moment they arrive to long after they leave. When churches get this right, lives are changed.”

— Tyler Smith, Co-Founder & CEO

What This Means for Your Church

This isn’t just a conference anymore.While our reach has grown, our heart hasn’t changed.

It’s year-round coaching, community, and practical systems designed to help you:
Create welcoming environments guests want to return to
Build repeatable processes your team can sustain
Follow up with clarity and confidence
Turn first-time visits into lasting belonging

The mission hasn’t changed.
We still believe church should feel like home.
Now, you have both the training and the tools to make that happen consistently.

  • Heading

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

    Stacy Loveland
    Product Owner
  • Heading

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

    Stacy Loveland
    Product Owner
Ready to Create a Church
People Want to Come Back To?

Join thousands of church leaders who are committed to making
every first impression count.

first impressions

Watch the Mini-Series