Training and Coaching for Church Leaders

Grow Your Church. Grow God's Kingdom.
Explore the Academy
Empty rows of seats

How many people are visiting your church and not coming back because they had a terrible first impression?

The average church guest makes up their mind if they’ll come back for a second visit within 7 minutes of driving in the parking lot. Impactful First Impressions have the potential to make or break a person's experience at church and their perception of God. So it matters. Or maybe nothing went horribly wrong, but nothing was exceptional, either. So the busyness and noise of life screams louder than the draw back to church, and you never see them again.

Join a community of Church leaders just like you.

We know how tirelessly you’ve worked to create an impactful first impression on your guests.

and we also know it's not working.

See more guests show up for your services.

Watch more guests take next steps.
Experience growth at your church.

group of women hugging
group of women hugging

With First Impressions Academy, you have content, coaching, and community that is centered around the church guest experience. No more trying to translate corporate customer service strategies into your local church context. No more learning from people who have never done your job. And no more isolation feeling like you're the only one.

first impressions
We Get It.
You've tried it all.

Or maybe you don't have enough time.
Or enough money.
Or enough people.
That's why we're here.

First Impressions is the team you've dreamed of, the training you've asked for, the coaching you've wanted, the support you've needed, and the strategy you've been missing.

It's time for church leaders to rub shoulders with each other and make radical hospitality a reality at every church. No matter size, budget, demographic, or denomination every church desires to make those on the outside feel invited in.

Together, we will.

Join the Academy

Your Growth Track

Grow as a Leader

Academy

first impressions - academy
Grow as a leader in First Impressions Academy. Here you will have access to the content, coaching, and community you need to level-up hospitality, guest care teams and follow-up efforts at your church!
The academy is the one place where you're the focus; all the content, coaching, and community was made for you and by pastors like you. This is your one-stop-shop to elevate first impressions at your church.
Grow as a Team

Events

first impressions - Online
Attend our annual Conferences: First Impressions Online and First Impressions Live! with your team. Experience radical hospitality, collaborate with other church leaders, be inspired by incredible speakers, and learn implementation plans from practitioners like you to execute on as soon as the event is over!
Grow as a Church

Transformational Hospitality

First Impressions - Live!
Watch as intentional and effective First Impressions changes the growth trajectory of your church. From the frameworks you will learn in academy, to the implementation you'll map out with your coach, to the plan you'll execute on with your team, you'll see how your church's first impressions unlocks the potential for growth in every area of your church.