If They’re Always on Their Phone… Meet Them There

Let’s face it… people are glued to their phones.

Studies say that 98% of people keep their phone within three feet of them at all times. That means the digital world isn’t just a part of life anymore… It is life for many of your guests.

So why not use that to your advantage?

Hospitality doesn’t end when guests walk out the doors. With a little intentionality, you can extend the guest experience into the spaces where people already live, online and on their phones.

Digital Tools Can Feel Personal If You Use Them Well

Think about this:

A handwritten note is thoughtful.
But so is a perfectly timed text.

A social media video might seem casual.
But it can also be the first invitation someone hears to come back.

This isn’t about being techy.
It’s about being accessible.

Simple Ways to Engage Digitally

Send a follow-up text to first-time guests

Something like:

“Hey Sarah, we loved having you visit this Sunday! If you have any questions or want to connect more, we’re here for you. - Pastor Mike”

Use social media to tell real stories

Highlight volunteers, families, baptisms, or service projects. Keep it authentic and encouraging.

Post polls and invitations on Instagram or Facebook

Ask questions. Invite engagement. Make people feel like part of the conversation.

Go live before or after service

Let your staff or team leaders give a peek behind the scenes, or offer a quick hello to those checking things out online.

Start Small and Stay Real

You don’t need to launch a full-blown strategy overnight.

Start with one small, consistent step. A thank-you text. A follow-up email. A real photo of your Sunday morning on Instagram.

Digital engagement isn’t about performance.
It’s about presence.

When guests see that your church is active, available, and real online, they’re far more likely to stay connected in real life.

Hospitality Doesn’t Have to End at the Exit Sign

The goal is simple:

Make it easy for people to stay in the loop and take next steps even when they’re scrolling from the couch or waiting in the school pickup line.

You already have the tools.

Let’s use them to build relationships that last.

If you’re looking for more ways to make a good first impression at your church, learn more about First Impressions Academy.

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