FIRST IMPRESSIONS ACADEMY
Most guests decide before they ever feel known.
Join Thousands of Church Leaders
Building Churches Guests Want to Come Back to.
Known
Growth Starts with
Being Known
We know how tirelessly you've worked to create a first impression that lasts. And we know how frustrating it is when it doesn't stick. All you want is more guests showing up, people feeling like they belong, and a church that's actually growing.Your church’s first impression sets the tone for everything that follows. Guests don’t just evaluate your service or sermon—they’re evaluating your parking lot, signage, greeters, and follow-up.

Noticed
You're Not Missing Effort. You're Missing a System.
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Content
02
Coaching
03
Community
See What's Waiting
Inside
Before you join, take a look around. Click through a real training module, a sample playbook, or a peek at the community, so you know exactly what you're stepping into.
Step-by-Step Systems, Strategies, and Playbooks to Transform Guest Experiences
What You Get: Proven, downloadable guides for guest services, volunteer onboarding, follow-up practices, and so much more.
What You Get: Video teachings from pastors and experts in hospitality and guest care. The monthly content aligns with what's happening in the church calendar so we are complimenting the work you are already doing.
What You Get: Learn directly from leaders who’ve faced and overcome the same challenges you’re dealing with, and apply their proven methods to increase guest engagement and retention in your church.
Weekly Live Calls, Exclusive Course Content, Monthly Coaching Calls, and so much from leaders in the field of guest care, hospitality, and church growth.
What You Get: Join us weekly as we meet a leader in the field of hospitality, guest care, church growth, etc. Bring questions and your own insights. These calls are informal and incredibly valuable as it creates space to share and learn with and from each other.
What You Get: Learn from some of the best through our exclusive course library. Leaders like Jason Young, Greg Curtis, and many more! Currently in the library : Volunteer Huddle Talks and an entire year’s worth of huddle scripts so you can start running these THIS weekend!
What You Get: Collaborate with our Academy coaches MaryAnn Sibley, Jason Moore, and Jason Young to dive deeper into the monthly content and implement the playbooks at your church. This open floor style coaching call allows you to talk with the coach as well as each other.
We know we are more powerful together. Finally, a space for you to rub shoulders with other leaders like you. This is your community, your people to share the good, the hard, and everything in between. We learn together, we laugh together, we pray together, and we grow God’s Kingdom together. Join us!
What You Get: post questions, ask for feedback and share your wisdom in this private discussion space. Here we also post recordings of our live events, upcoming event reminders, and other exciting updates.
What You Get: with the Academy, you can see who is online the same time as you and chat in real time. You can connect with other leaders in churches similar to yours. You can send a DM to someone who posted something that interested you. This is YOUR community.
Your Next Steps to Transformational Hospitality
First Impressions Academy
Digital hub of content, coaching, and community.

First Impressions Online
A free, online event put on by the First Impressions Team for church leaders.

First Impressions Live!
In-person conference with experiential learning and lots of connection.

Or maybe you don't have enough time.
Or enough money.
Or enough people.
That's why we're here.
First Impressions is the team you've dreamed of, the training you've asked for, the coaching you've wanted, the support you've needed, and the strategy you've been missing.
It's time for church leaders to rub shoulders with each other and make radical hospitality a reality at every church. No matter size, budget, demographic, or denomination every church desires to make those on the outside feel invited in.
Together, we will.
Getting started couldn’t be easier
Grow as a leader
Click the orange button below to join the First Impressions PATH inside Academy today.
Grow as a team
Invite your staff and volunteers into your church's mission of transformational hospitality.
Grow as a church
Stop guessing and start growing with a proven path for connection and retention.
Stop Losing Guests and Watch Your Church Grow
Your church’s first impression sets the tone for everything that follows. Guests don’t just evaluate your service or sermon—they’re evaluating your parking lot, signage, greeters, and follow-up.
Unfortunately, many churches struggle to make an impactful first impression, and it’s costing them guests who don't come back. First Impressions provides you with the tools you need to fix that.
From tailored content to interactive coaching sessions and an inspiring community of like-minded leaders, we’re your one-stop-shop for hospitality solutions.
Imagine a church where guests feel so welcomed they can’t wait to come back.
With First Impressions, you can stop the frustration of trial-and-error approaches and start experiencing the results you’ve been praying for: full seats, engaged members, and a thriving church community.











